Covid19 informations

COVID 19 Disease dedicated informations
Updated 14th August, 2021
Valid for stays between 18th of December 2021 & 18th of April 2022
Cancellation with no fees until the eve of the arrival in case of * :
(*except application fee and the amount of the cancellation insurance, if taken)
-Restriction of travel between home country of customer and Saint François Longchamp during your forecasted period of renting
-Closure of ski lift and/or accomodation in Saint François Longchamp during your forecasted period of renting

*Refund will be granted upon presentation of a copy of governemental by-law
 
Usual cancellation conditions (from 25 to 100%) apply if ** :
 
-Customer declared infected with Covid 19 disease
-Customer declared "related" with someone declared infected with Covid 19 disease
-Customer unable to travel due to denied boarding
-Customer with no covid-19 passport
 
**General conditions of Sales are updated with this new topic.
 
Please be advised that some shops or sporting and leisure activities (i.e.: restaurants, swimming-pool) could be partly or totally closed due to governmental imposition ; no partial refund or no fee cancellation will be granted
What we have put in place to guarantee your health safety
 
At the premises of the "Centrale de Réservation":
-Wearing an individual mask and social distanciation are mandatory
-Limited number of persons in the same room
-Hydroalcoholic gel with dispensers
-Plexiglass shields
 
Within the appartments and chalets:
-Respecting an interval of 6 hours before new arrivals after cleaning
-All rooms of appartments are being ventilated a minimum of 30 minutes
-Desinfection teams are wearing "Personal Protective Equipment"
-All contact areas are being desinfected in the appartments
-Towels and bed linen are being washed at a minimum of 60°C during 30 minutes
 
The whole staff is at your disposal for any further enquiry or request